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Terms & Conditions

Disclaimer

Your use of this website is at your sole risk. We reserve the right to restrict or terminate your access to the website or any feature or part thereof at any time.  This website is provided by Edenlife Wellness Clinics and all the information, content, materials, products and services included on or otherwise made available to you through this site is provided on an “as is” and “as available” basis.  Edenlife Wellness Clinics does not warrant that this website, content, information, materials products or services or electronic communications, including servers and emails sent from Edenlife Wellness Clinics are free from viruses or other harmful components. If you download any materials from the website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials. No advice or information, whether oral or written, obtained by you from us or through or from the website will create any warranty of any kind. We do not make any warranties or representations regarding the use of the materials on the website in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
The views and opinions expressed herein are those of the author and do not necessarily reflect the views and opinions of the employees, management, shareholders and or directors of Edenlife Wellness Clinics and or their subsidiaries.  To the greatest extent permitted by applicable law, neither we, nor our suppliers or third party content providers, will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to: (1) the website (including any delay or inability to use the website), (2) any information, products or services advertised in or obtained through the website, or (3) our removal or deletion of any materials submitted or posted on the website, whether based on contract, delict, strict liability or otherwise, even if we or any of our suppliers have been advised of the possibility of damages.

Terms of Use

This is a business and commercial website; it allows you to purchase products or services. It is not recommended for use by people who are under the age of 18years of age. If you are under the age of 18yearsyou must seek the advice and consent of your parent or guardian to use this website

The website does not provide medical advice, diagnosis or treatment, and the information included on the website is offered for informational purposes only.  It is not intended to be a substitute for advice from your doctor or any other healthcare professional. Consult with your doctor or a healthcare professional before starting any weight loss, weight gain, exercise, supplementation programme, before taking any medication or if you suspect you might have a health problem. Some portions of the website may allow you to submit questions either to us or to third parties who have agreed to communicate with our users. Although we provide information about our products through the website, neither our employees nor these third parties are authorized to provide medical or other professional advice through this website.

Privacy Policy

Personal information

This policy deals with our practices in respect of information we collect from individuals through this site. By using this website you agree to our use of any information that we collect from you in accordance with our Privacy Policy. We recognize that your privacy is important. The types of personal information we collect and they way we use the information collected will depend on how you use this site. If you contact us for any reason whatsoever, we may keep a record of that communication and if you participate in any online survey we conduct, we may keep a record of the information you provide to us

Web Security

Security when shopping on the internet is of paramount importance. Edenlife Wellness Clinics will take all reasonable precautions to protect your transactions with us on this website. Your transactions will be encrypted using industry standards in e-commerce to protect your information including your credit card number, name and address


Return Policy

All products bought are returnable within 15 days of the date of purchase by the consumer provided they are returned in their original packaging.
Refund Policy
We will refund any purchases that have been ordered and paid for and are not delivered as a result of stock shortage or product discontinuation.

Shipping or Postage policy
(i)    Deliveries within South Africa
We deliver to physical addresses throughout South Africa (no P.O. Boxes or Private Bags). Delivery is made through our courier services. Orders will be dispatched within 2-3 days of receipt of payment into our account. Delivery times may be a little longer outside of urban centers.
(ii)    International Deliveries

If any package is returned to us because of an incorrect address, because you refuse the package, or for any other reason other than solely because of our error, you will be responsible for our shipping cost for the return and reshipment of the package. If the cost to return the package to us exceeds the cost of the goods ordered, or if you have ordered products that we are informed cannot be imported into the country of intended delivery, we may instruct the shipping company to abandon the package, but even if we do so, you will remain responsible for payment.

Additionally, you are considered to be the importer of record for all shipments made by us and you must comply with all the laws and regulations of the country of destination and all of South Africa’s export/import regulations.  You agree to pay any fees, fines, or other costs charged to us or to you in connection with any non-compliance with laws and regulations of the country of destination.

If we decide to allow the  return of an item that has been rejected because of import or other legal compliance issues, we will refund the purchase price of the merchandise, less any charges we incurred in connection with the shipment, such as quarantine fees, exam fees, demurrage charges, or warehousing fees assessed in the destination country or in the United States upon return of the goods, and less the shipping costs to return the package to us.

ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS OF USE

You should read and familiarise yourself with these Terms of Use before you use the Edenlife Wellness Clinics website. By using this website, you expressly agree to these Terms of Use as they are amended from time to time and you acknowledge that you have read and understood them. You also agree that any information you provide to us will be true, accurate, current and complete. You should always check this page prior to using this website to make sure that you have a current understanding of the Terms of Use. If you do not agree with these Terms, you must discontinue your use of this site.